With the global age of digitalization, you slowly see that machines are taking over jobs that usually require a human to handle. From waitresses to even customer service executives, bots and robots are slowly replacing our world! It may be a good thing as humans are constantly getting more creative on how to minimize our work. So if you own a business and want to implement this yourself, a good idea for you would be to install a self payment kiosk machine malaysia.
What is a Self Payment Kiosk Machine Malaysia?
Surely you have been to McDonalds recently and noticed that there are these machines in the middle of the restaurant. Well, those are self payment kiosks. Having a self payment kiosk machine malaysia allows you to reduce human interaction between customers and employees, which was especially helpful during the global pandemic in 2020.
The self payment machine not only allows customers to place their orders, but also pay for them at the machine. Therefore, you as a business will be able to cut down on the manpower needed to take orders as you can probably use the manpower in the kitchen or behind the cashier.
Benefits of Self Payment Kiosks
- Fast, Easy and Convenient
When you have a self payment kiosk machine Malaysia in your premise, you will notice that your queues and lines will move much faster. This is because customers can put in all their requests in the machine on their own, and it saves time because there is no back and forth between the customer and the cashier. Especially if you choose to install a few machines in your premise, it could be very helpful and customers tend to prefer premises with these machines if they are introverts and wouldn’t want to interact too much with employees.
- Less staff needed
As mentioned before, when you have these machines, you will require less employees working to take orders. Rather than having them take orders, you can have more staff working in the kitchen or in the delivery section so that orders can be done much faster and the work can still be segregated well. Plus, your employees can tend to customers who need help working the machines as well.
- Increase your revenue
Did you know that having a self payment kiosk machine Malaysia can actually increase your revenue? How is that, you ask? When guests are given the space and time to view and think about their order and all the add-ons they might want with their order, they are more inclined to purchase more from your business.
Sometimes when a customer has to interact with a person for their order, they may get distracted or may not know what to order. When the machine is there for them to order, they won’t feel pressured to order quickly, especially because sometimes employees may want to get orders done quickly if there is a line forming behind the customer.
Those were some of the benefits of having a self payment kiosk machine malaysia in your business premise. If you are thinking about installing one on your premises, you should definitely check out Xyreon.